We want you to be happy in our pants.
Regular priced items purchased from our online store can be returned within 30 days from the date of order placement for 1) an exchange for another product or 2) a full refund (excluding shipping costs).
All sale items are final sale.
All merchandise must be returned unworn, unwashed, with original hang tags still attached to the garment. Proof of purchase must be verifiable and the returnable condition of the product is left to the discretion of our customer service team.
Only items that have been purchased directly from Dish Denim can be returned to us. Any purchases made through a third party retailer must be returned in accordance with their respective returns and refund policy.
Inside your order you’ll find a prepaid return shipping label. Please notify us (firstname.lastname@example.org) if you’d like to make a return or exchange, and then use this label to mail your goods back via UPS. Once we receive your item(s), you’ll be refunded entirely.* Easy, right?!
*All returns and exchanges are assessed on a case by case basis by our team and subject to rejection if items are not returned in their original condition.
*A $5.00 restocking fee will be deducted from your return. In the event of an exchange, this charge is waived.
Unfortunately, we are not able to accept returns or exchanges on any orders from customers outside of Canada and the United States. All international orders are a final sale.
Upon receiving your returned Dish Denim merchandise by our customer service team, a refund in the amount of the purchase (excluding any shipping costs) will be issued to you within 5 business days, depending on your financial institution. You will receive an email confirming your refund details.
Refunds can only be issued to the credit card (original method of payment) that was used to make the original purchase.
*Free Standard Shipping is only applicable when shipping to an address in Canada or the United States.
*We do not accept returns on any orders shipped outside of Canada or the United States.