Returns & Exchanges

What is your return policy?


We want you to be happy in our pants.

Regular priced items purchased from our online store can be returned within 30 days from the date of order placement for 1) an exchange for another product or 2) a full refund (excluding shipping costs).

All sale items are final sale.

All merchandise must be returned unworn, unwashed, with original hang tags still attached to the garment. Proof of purchase must be verifiable and the returnable condition of the product is left to the discretion of our customer service team.

Only items that have been purchased directly from Dish Denim can be returned to us. Any purchases made through a third party retailer must be returned in accordance with their respective returns and refund policy.


How do I return an item I purchased online?


Inside your order you’ll find a prepaid return shipping label. Please notify us (contactus@dishandduer.com) if you’d like to make a return or exchange, and then use this label to mail your goods back via UPS. Once we receive your item(s), you’ll be refunded entirely.* Easy, right?!

*All returns and exchanges are assessed on a case by case basis by our team and subject to rejection if items are not returned in their original condition.

*A $5.00 restocking fee will be deducted from your return. In the event of an exchange, this charge is waived.

I live outside of North America - can I return or exchange my order?


Unfortunately, we are not able to accept returns or exchanges on any orders from customers outside of Canada and the United States. All international orders are a final sale.

How long will it take for me to receive a refund?


Upon receiving your returned Dish Denim merchandise by our customer service team, a refund in the amount of the purchase (excluding any shipping costs) will be issued to you within 5 business days, depending on your financial institution. You will receive an email confirming your refund details.

Refunds can only be issued to the credit card (original method of payment) that was used to make the original purchase. 


Do you cover the charges for return shipping?


We offer Free Standard Shipping* on all orders over $100.00 before tax, and free returns* on all full-priced orders regardless of order value. Sale items are final sale.

*Free Standard Shipping is only applicable when shipping to an address in Canada or the United States.

*We do not accept returns on any orders shipped outside of Canada or the United States.

Fit Guide
 
FIT RISE INSEAM LEG OPENING
Skinny 9" 28", 31" 10"
Skinny Crop 9" 26" 10"
Straight & Narrow 9" 32" 12.5"
Jogger 9.5" 28" 8.5"
Chino 9.75" 31" 12"
Weekender 9.5" 31" 13"
High Rise Skinny 11" 28",31" 10"
High Rise Straight 10.5" 27" 16"
Commuter Short 9" 12.5" 16"
 
Skinny Fit

Skinny

A modern classic silhouette - sitting just above the hips, 2" below the natural waist, with a snug fit through hip, thigh and calf. Perfect for wearing around the city and dressing up in the evening.

Straight & Narrow Fit

Straight & Narrow

A sophisticated take on a cigarette pant, sitting just above the hips, 2" below the natural waist. This pant has a longer inseam and a slim fit that hugs the bum and skims the thigh and calf.

Jogger Fit

Jogger

The Jogger is slightly loose for a cool, casual look. It features a drawcord waistband and an elastic cuff for comfort and ease of movement, and the ankle-baring fit screams "weekend-ready."

Skinny Crop Jeans Fit

Skinny Crop

A silhouette that transitions well from spring to summer and work to play. Sitting just above the hips, the snug fit shows off the shape of thigh and calf before baring the ankle for a playful and stylish look.

High Rise Skinny Jeans Fit

High Rise Skinny

With great front and back coverage, our High Rise Skinny elongates the legs while offering limitless wardrobe possibilities. Sitting above the natural hips with a slim fit from thighs to ankle, this is a jean you’ll truly love to wear.

High Rise Straight Jeans Fit

High Rise Straight

A must-have contemporary silhouette, our High Rise Straight features a 10 1/2” front rise, wide leg and a cropped 27” inseam. This fit can be worn as a cropped jean for a modern, clean aesthetic.